Privacy Policy

At Almohamadia Medical Centre, we are committed to protecting the privacy of all website visitors and patients. We collect, use, and retain personal data in accordance with the highest standards of confidentiality and security, and in compliance with the Personal Data Protection Law of the Kingdom of Saudi Arabia and other applicable regulations.

Marketing:

We may use your contact details to send information about our healthcare services, offers, awareness campaigns, or other updates that may be relevant to you. This will be done in accordance with applicable regulations and, where required, after obtaining your consent.

You may unsubscribe from marketing communications at any time without affecting the continued provision of our medical services or your ability to access them.

Sharing Your Information:

We maintain the confidentiality of your personal data and do not sell or share it with third parties except where necessary for service delivery or as required by applicable laws and regulations.

Where necessary, certain information may be disclosed to the following parties:

  • Information technology and hosting service providers
  • Health insurance companies for processing claims or confirming insurance coverage
  • Governmental, regulatory, or judicial authorities where disclosure is legally required
  • Healthcare providers involved in your treatment to ensure continuity of care
  • Emergency services where necessary to protect a patient’s life or safety
  • Research organizations for medical and statistical studies after removing information that could identify the data subject

Aggregated Non-Personal Data

We may collect data and statistics that do not reveal a user’s identity in order to analyze website performance, improve service quality, and prepare studies or statistical reports in accordance with applicable laws and regulations.

Accurate Provision of Medical Services:

The quality of healthcare depends on the accuracy of the information provided by the patient. Please ensure that all information submitted when using our services or booking appointments is accurate and complete.

The medical centre is not responsible for medical decisions or outcomes resulting from inaccurate or incomplete information provided by the patient.

Minors:

We take the privacy of children and minors seriously. Their personal data is handled in accordance with applicable regulations and, where required, with the consent of a parent, guardian, or legal representative.

Security:

We implement appropriate technical, organizational, and administrative measures to protect your personal data against unauthorized access, use, alteration, disclosure, or destruction. These measures are reviewed and updated periodically to maintain a high level of protection.

Data Retention:

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal and regulatory requirements, including medical record retention obligations.

When the data is no longer required, it will be securely deleted, destroyed, or anonymized.

Third-Party Websites:

This website may contain links to external websites provided solely for your convenience. Almohamadia Medical Centre is not responsible for the content or privacy practices of those websites. We recommend reviewing their privacy policies before sharing any personal data.

Enquiries and Complaints:

The medical centre is committed to respecting the rights of personal data subjects. You may:

  • Access your personal data
  • Request the correction or updating of inaccurate data
  • Request deletion of your data where permitted by law
  • Request restriction of, or object to, the processing of your data in accordance with applicable regulations
  • Withdraw your consent to data processing where legally permitted

For any enquiries or complaints regarding your personal data, please contact us through the medical centre’s official communication channels.

Data Transfer in the Event of a Merger, Sale, or Similar Transaction:

If ownership of the medical centre is transferred, or in the event of a merger, business restructuring, or similar transaction, personal data may be transferred to a successor entity or new owner. The obligation to protect the data and maintain its confidentiality will continue in accordance with applicable regulations.

Governing Law:

This Privacy Policy is governed by the laws and regulations of the Kingdom of Saudi Arabia. Any dispute relating to this policy shall be interpreted in accordance with the laws and regulations applicable within the Kingdom.